Common questions and support documentation


New Customer

Thank you for inviting us on your creative journey. Here are helpful FAQ for you!

7 articles

Interactive Live Training

RippleLIVE Show on YouTube and One-on-One Training

3 articles

Ripple Player

Learn about the Ripple Online Player created for your successful learning

10 articles


If you are having problems with our website or have a question about using it.

5 articles

Resolve Certification Test

Are you ready to take the Certification Test? Here are some helpful tips

2 articles

App Store

Get help with Ripple Tutorials sold on the Apple App Store

5 articles

Account Management

Getting Started with Ripple

Three things to get you started successfully with Ripple Tutorials.

4 articles

My Account

Get answers to common questions about managing your Ripple Training Account

9 articles

Bulk Discounts

I would like to purchase more than one tutorial, is there a discount?

2 articles

Ripple Tutorials in the Classroom

We have created a Teacher module for managing student accounts. Get the info here.

4 articles

Shipping and USBs

If you don't have access to Internet, you can order our tutorials on USB.

2 articles

Ripple Plugins

FX Factory Plugins

We have created movies and support docs to help use our plugins.

12 articles

RippleLIVE Plugins

Get help with Plugins sold at Ripple Training

3 articles